Reconnection notification and guide after Meta token validation
L
Luisa Ramos
Currently, when an integration disconnects because Meta invalidates the access token due to a change of credentials by the user or security reasons
(Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons),
I propose that Atom captures this error directly in the integrations module and shows the customer an instructional alert with the steps or an action button to reauthenticate their account, allowing them to resolve the disconnection autonomously and immediately.
The companies that have presented this scenario and that has been solved with the reconnection of the integration have been the following:
FINNISH
COFIÑO
Motorcycle Nicaragua
Advance Ingenieros El Salvador
Marketing (FIOSRK2WWS6TYXH3W85Q)
Epayco
São Paulo Catholic University
Pandapé
Colombo American Center
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