Metrics for your WhatsApp templates and campaigns, where you need them

Now you can see sent, delivered, read, answered and failed - without leaving the workflow.
What's new? 
Performance metrics are available at two key moments: before sending (health of your templates) and after sending (performance of your campaigns). Everything from Templates, Campaigns and FlowBuilder.
In the Templates module
, we added five new columns: Sent, Delivered, Read, Answered, and Failed. Compare performance at a glance and click on any metric to open a side panel with the breakdown in quantity and percentage, plus four optimization recommendations.
When setting up a Campaign
, when you select a template, a health traffic light appears above the preview. Click on it to see the full metrics. If the template has a high error rate, you'll see a red alert before submitting.
In FlowBuilder
, the health indicator appears in the side panel when you select a template node — so you can identify problems without changing screens.
Metrics of your campaign already sended
. From the Campaigns, Webhooks, Typifications and Dynamic Flows tables, open the actions menu (...) and choose “Campaign Metrics”. A side panel shows you actual shipping performance with six indicators: Customers, Sent, Read, Answered, Failed and Not Delivered — each with its number and percentage.
Key Features
Metrics in table: five performance columns in the list of Templates
Traffic light in Campaigns: visual indicator when choosing template, with red alert if there is a high error rate
Indicator in FlowBuilder: visible in the side panel when selecting a template node
Panel of sent campaign metrics: six indicators with quantity and percentage, from the Campaigns, Webhooks, Typifications and Dynamic Flows tables
Side panel with breakdown and contextual optimization recommendations
Downloadable error CSV when there are incidents
 How to access it? 
Templates module → click on any row in the table
Sending Campaigns → select a template → click on the health traffic light
FlowBuilder → select a template node → check the side panel
Campaigns Tables, Webhooks, Typifications and Dynamic Flows → action menu (...) → “Campaign Metrics”